{"id":10216,"date":"2019-10-21T11:42:39","date_gmt":"2019-10-21T09:42:39","guid":{"rendered":"https:\/\/lalmachine.com\/?page_id=10216"},"modified":"2024-03-11T09:50:37","modified_gmt":"2024-03-11T08:50:37","slug":"aide-acheteur","status":"publish","type":"page","link":"https:\/\/lalmachine.com\/de\/aide-acheteur\/","title":{"rendered":"Hilfe f\u00fcr K\u00e4ufer*innen"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_margin=”|auto|15px|auto||” custom_padding=”2px||1px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_slider _builder_version=”4.16″ background_color=”rgba(0,0,0,0)” global_colors_info=”{}”][et_pb_slide heading=”Aide acheteur” use_text_overlay=”on” _builder_version=”4.16″ header_font=”Abril Fatface||||||||” header_font_size=”50px” body_font=”Arial||||||||” body_font_size=”20px” background_enable_color=”off” background_image=”https:\/\/lalmachine.com\/wp-content\/uploads\/2019\/02\/Lampe_sur_pied-683×1024.png” background_enable_image=”on” header_font_size_tablet=”” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” body_font_size_tablet=”” body_font_size_phone=”15px” body_font_size_last_edited=”on|phone” global_colors_info=”{}” sticky_transition=”on”]<\/p>\n

Comment se passe un achat sur lalmachine.com ?<\/p>\n

[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”4px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ text_font_size=”15px” custom_margin=”||12px|||” global_colors_info=”{}”]<\/p>\n

Tu souhaites acheter sur notre site ? Super ! Voici les \u00e9tapes \u00e0 suivre :<\/p>\n

[\/et_pb_text][et_pb_toggle title=”1. Ajoute le produit dans ton panier” _builder_version=”4.16″ title_font_size=”20px” custom_margin=”-1px|||||” global_colors_info=”{}”]<\/p>\n

Pour bien choisir, consulte sur la fiche du produit :<\/b><\/p>\n

1. La description fournie par le vendeur ainsi que les photos.<\/span><\/p>\n

2. Les crit\u00e8res qui accompagnent chaque produit : prix, style, \u00e9tat du produit, couleur, dimensions.<\/span><\/p>\n

3. Le lieu de retrait (tr\u00e8s important si tu choisis de retirer le produit chez le vendeur). Pour s\u00e9lectionner des produits qui se trouvent proche de toi tu peux utiliser le filtre pour choisir selon le canton\/district.<\/span><\/p>\n

Rien ne t’a fait changer d’avis ? Clique sur le bouton “Ajouter au panier” !<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”2. V\u00e9rifie le panier et valide la commande” open_toggle_text_color=”#000000″ _builder_version=”4.16″ title_font=”Abril Fatface||||||||” title_font_size=”20px” body_font=”||||||||” global_colors_info=”{}”]<\/p>\n

Une fois dans ton panier, tu as la possibilit\u00e9 de:<\/span><\/strong><\/p>\n

1. Choisir la modalit\u00e9 de livraison (si une livraison par la Poste est possible, sinon c’est retrait chez le vendeur).<\/span><\/p>\n

2. Utiliser un code promotionnel (si tu en as un).<\/span><\/p>\n

3. Passer la commande en cliquant sur le bouton “Valider la commande”.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”3. Informations et paiement” open_toggle_text_color=”#000000″ _builder_version=”4.16″ title_font=”Abril Fatface||||||||” title_font_size=”20px” body_font=”||||||||” global_colors_info=”{}”]<\/p>\n

\u00c0 cette \u00e9tape, avant de finaliser l’achat tu dois encore :<\/b><\/p>\n

1. Compl\u00e9ter les informations te concernant (nom, pr\u00e9nom, adresse, mail et t\u00e9l\u00e9phone).<\/span><\/p>\n

2. V\u00e9rifier encore une fois ta commande (produits et modalit\u00e9 de livraison).<\/span><\/p>\n

3. Payer en toute s\u00e9curit\u00e9 avec carte de cr\u00e9dit en remplissant les champs demand\u00e9s.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”4. Et bien s\u00fbr, sois d’accord avec les conditions” _builder_version=”4.24.0″ title_font_size=”20px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Avant de cliquer sur le bouton “commander”, coche la case “J\u2019ai lu et j\u2019accepte les\u00a0conditions g\u00e9n\u00e9rales<\/a>“.<\/span><\/strong><\/p>\n

Retrait ou envoi du produit
<\/strong>Si tu as choisi de retirer le produit chez le vendeur, tu as\u00a010 jours<\/strong> pour le collecter \u00e0 compter de la conclusion de la vente.
<\/strong><\/span><\/p>\n

Satisfait ou rembours\u00e9<\/strong>
Tu as dispose d\u2019un d\u00e9lai de 72 heures \u00e0 compter de la r\u00e9ception de l\u2019article pour exercer son droit de r\u00e9tractation et 14 jours \u00e0 compter de la r\u00e9ception pour retourner l\u2019article.<\/strong><\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”5. Enfin, consulte ta bo\u00eete email” open_toggle_text_color=”#000000″ _builder_version=”4.16″ title_font=”Abril Fatface||||||||” title_font_size=”20px” body_font=”||||||||” global_colors_info=”{}”]<\/p>\n

Pour chaque commande, tu recevras deux emails :<\/strong><\/p>\n

1. Un avec le r\u00e9capitulatif de la commande (imm\u00e9diatement).<\/p>\n

2. Un avec avec les coordonn\u00e9es du vendeur (dans les heures qui suivent).<\/p>\n

Si tu as choisi l’option “retrait chez le vendeur”, n’h\u00e9site pas \u00e0 contacter le vendeur (s’il ne l’a pas d\u00e9j\u00e0 fait) pour fixer un rendez-vous pour retirer le produit.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Comment se passe un achat sur lalmachine.com ?Tu souhaites acheter sur notre site ? Super ! Voici les \u00e9tapes \u00e0 suivre :Pour bien choisir, consulte sur la fiche du produit : 1. La description fournie par le vendeur ainsi que les photos. 2. Les crit\u00e8res qui accompagnent chaque produit : prix, style, \u00e9tat du produit, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-10216","page","type-page","status-publish","hentry"],"yoast_head":"\nAide acheteur | lalmachine.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"http:\/\/lalmachine.com\/de\/aide-acheteur\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Aide acheteur | lalmachine.com\" \/>\n<meta property=\"og:description\" content=\"Comment se passe un achat sur lalmachine.com ?Tu souhaites acheter sur notre site ? Super ! 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